Q: How do I make a reservation on book.figntoast.com? A: Browse our available properties at book.figntoast.com, choose your dates, and complete the secure online checkout. You'll receive an instant confirmation email with your booking details.

Q: Why book direct with Fig & Toast instead of other booking sites? A: Booking direct means lower fees, the best available rate, faster responses from our local team, and exclusive perks reserved for direct guests. 

Q: Is my booking confirmed instantly? A: Yes. Once payment is processed, your reservation is automatically confirmed. We'll follow up by email with property details and check-in instructions.

Q: Is there a minimum night stay? A: Minimum stays vary by property and season. The booking calendar will show the minimum nights required for the dates you select. Most properties have a 2- or 3-night minimum, with longer minimums during peak season and major events.

Q: Can I book a stay longer than 30 days? A: Yes — we welcome long-term and snowbird guests. For stays longer than 30 days, contact us directly for special monthly pricing.

Q: Do I need to create an account to book? A: No. You'll just provide your contact and payment details at checkout — no account required.

Q: Can I book multiple properties at once? A: Yes. If you're traveling with a larger group, we can help coordinate multiple homes near each other. Contact us and we'll put a custom quote together.

Q: What forms of payment do you accept? A: We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor.

Q: When am I charged for my stay? A: Payment is collected in full at the time of booking to confirm your reservation.

Q: Are taxes and fees included in the price I see? A: The nightly rate is shown first, with cleaning, service, applicable pet fees and lodging taxes, itemized at checkout. The total you see before clicking "Confirm" is the total you pay — no surprise charges.

Q: Is a security deposit required?

Yes. After booking, you’ll receive a “boarding pass” request to complete a few final steps before your stay. This includes reviewing and signing a short rental agreement, completing ID verification, and choosing either a fully refundable security deposit or a non-refundable damage waiver through our trusted partner, ENSO.

Q: Do you offer discounts for longer stays? A: Yes. Weekly and monthly stays automatically receive discounted rates at checkout.

Q: Do you ever run promotions or special offers? A: We do — seasonal promotions and direct-booking specials are announced on our Instagram and email list. Sign up to be the first to know.

Q: What is your cancellation policy? A: The exact policy is shown on each property page and on your confirmation email. In general, cancellations made well in advance receive a full or partial refund, while cancellations close to the check-in date may be non-refundable. 

Q: Can I change my dates after booking? A: We do our best to accommodate date changes subject to availability and any rate difference. Reach out as early as possible and we'll work with you.

Q: What happens if I need to cancel due to an emergency? A: Contact us right away. While our standard policy applies, we'll do everything reasonable to help, and travel insurance (if purchased) may cover your costs.

Q: Do you offer travel insurance? A: We don't sell travel insurance directly, but we strongly recommend purchasing it through a third-party provider before your trip — especially for stays during peak season or around major events.

Q: What time is check-in and check-out? A: Standard check-in is 4:00 PM and check-out is 10:00 AM. These times allow our cleaning team enough time to prepare the home to our high standards.

Q: How does check-in work? A: All our homes use self check-in via smart locks or lockboxes with codes. You'll receive your unique access code and detailed arrival instructions by email and text the day before check-in — no waiting around for keys.

Q: Can I check in early or check out late? A: Sometimes, depending on the cleaning schedule. Just ask, and if it's possible we'll let you know — sometimes for a small fee, sometimes complimentary.

Q: What if I arrive late at night? A: No problem, just let us know. Self check-in means you can arrive any time, day or night.

Q: What do I need to do before checking out? A: Just start the dishwasher if you've used it, take used linens off beds, start a load of towels if possible, and lock the door and leave keys in the lockbox please. Detailed checkout instructions are in your welcome message and inside the home. 

Q: What amenities are included in every Fig & Toast home? A: Every home is fully furnished and stocked with high-speed Wi-Fi, a fully equipped kitchen (cookware, dishes, coffee maker, starter pantry items), fresh linens and towels, some homes have a washer and dryer, smart TVs with streaming apps, hairdryer, iron, basic toiletries, and designated parking. Property-specific amenities like pool, hot tub, patio, or outdoor grills are listed on each property's page.

Q: Is Wi-Fi free? A: Yes. Every property includes complimentary high-speed Wi-Fi. Network names and passwords are provided in your welcome instructions and posted inside the home as well as your boarding pass.

Q: Is parking included? A: Yes. Every property has dedicated parking — either a driveway, garage, carport, or assigned space. Parking details are included on each listing and boarding pass.

Q: Are the pools heated? A: Pool heating varies by property and season. Heated-pool availability is noted in the listing description; if you have a specific question about a property, just ask.

Q: Will the kitchen be stocked with food? A: We provide kitchen essentials to get you started — coffee, tea, salt, pepper, oil, sugar, coffee and creamer, and similar staples. Plan to pick up groceries for your meals. 

Q: Are linens and towels provided? A: Yes. Fresh, hotel-quality linens and towels are provided for every guest, including bath, hand, and pool/beach towels where applicable.

Q: Do you provide cribs, highchairs, or other baby gear? A: Baby gear can be added by request for a small fee through your boarding pass. Let us know what you need at the time of booking.

Q: Are pets allowed? A: Pet policies vary by property. Pet-friendly homes are clearly labeled, and there is a pet fee. Please disclose your pet at the time of booking — undisclosed pets may result in additional charges. 

Q: Is smoking allowed? A: All Fig & Toast properties are strictly non-smoking, vaping, or cannabis use indoors or outdoors. $500 professional deep-cleaning fee will be charged if any evidence of smoking, vaping, or cannabis use is found on the property.

Q: Can I host a party or event at the property? A: No. Parties, events, and large gatherings are not permitted. The home is yours to enjoy with your registered guests, but the maximum occupancy on the listing must be respected at all times.

Quiet hours are from 9pm to 8am 

Q: What is the maximum occupancy? A: Each property has a strict maximum guest count listed on its booking page. This includes children and visitors. Exceeding occupancy is grounds for immediate cancellation without refund.

Q: Is there a minimum age to book? A: Yes. Guests must be at least 25 years old to book, and the booking guest must be present throughout the stay.

Q: Are there quiet hours? A: Yes — quiet hours are 9:00 PM to 8:00 AM out of respect for neighbors. Many of our homes are in residential neighborhoods. 

Q: Is a security deposit required?

Yes. After booking, you’ll receive a “boarding pass” request to complete a few final steps before your stay. This includes reviewing and signing a short rental agreement, completing ID verification, and choosing either a fully refundable security deposit or a non-refundable damage waiver through our trusted partner, ENSO.

Q: What if something breaks or doesn't work during my stay? A: Use the contact information in your boarding pass to reach our local guest support team — we typically respond within minutes and have a local-based team that can address most issues quickly. 

Q: Is your guest support team available 24/7? A: Our team is available around the clock for urgent issues. For non-urgent requests, our hours of operation are 8am to 9pm and we typically respond within an hour during normal hours.

Q: Are the homes cleaned between stays? A: Absolutely. Every Fig & Toast home is thoroughly cleaned, sanitized and inspected between guests by our professional housekeeping team — fresh linens, sanitized surfaces, and restocked toilet paper, paper towels, shampoo, conditioner and body wash.

Q: Do you offer mid-stay cleaning for longer bookings? A: Yes. For longer stays, we can arrange mid-stay cleaning for an additional fee. Just let us know.

Q: What if I lock myself out? A: We have a backup key in case of an emergency. Please contact us so we can help you. 

Q: Do you provide toiletries? Blow dryer?

A: Yes, there is at least one blow dryer in the master bathroom. We also provide shampoo, conditioner and body wash.

Q: When is the best time to visit Tucson? A: When is the best time to visit Tucson? A: Tucson is a year-round destination. October through April brings warm, sunny days perfect for hiking and exploring (peak season). Summer is the best time because it's less expensive and even though it's hot we have properties with a pool and you can't miss the beautiful monsoon storms. The Tucson Gem & Mineral Show in late January and February is the city's biggest event — book well ahead. 

Q: Do I need a car in Tucson? A: We highly recommend it. Tucson is a spread-out, car-friendly city. You can rent at Tucson International Airport (TUS). We recommend Turo.com for easy car drop off. Rideshare and the Sun Link streetcar (downtown) are options for shorter trips.

Q: What is there to do near Fig & Toast properties? A: Saguaro National Park, Sabino Canyon, Mount Lemmon, the Arizona-Sonora Desert Museum, downtown Tucson's UNESCO-recognized food scene, and Mission San Xavier del Bac are all guest favorites. Each home includes a digital guidebook with our team's local recommendations.

Q: Is the area around your properties safe? A: Generally, yes — but as with any major city, some of our homes are located in neighborhoods that may not be considered the "best" areas. We encourage guests to review each property's location and reviews before booking and to take normal travel precautions during their stay. Fig & Toast is not responsible for guests' personal safety or for any incidents that occur in the surrounding neighborhood. The digital guidebook in your home includes neighborhood notes and emergency contacts.

Q: How far are your properties from the airport? A: Most properties are within 15 to 30 minutes of Tucson International Airport (TUS). Specific drive times are noted in each listing.

Q: Where exactly is Elgin/Sonoita and how far is it from Tucson? A: Elgin and Sonoita are small towns in southern Arizona's high-grasslands wine country, roughly an hour southeast of Tucson at about 5,000 feet elevation. Expect a quiet, rural setting with wide-open views.

Q: What is Elgin/Sonoita known for? A: It's the heart of Arizona Wine Country — home to more than a dozen vineyards and tasting rooms including Sonoita Vineyards, Callaghan, Dos Cabezas, and Rune. The area is also famous for rolling grasslands, ranching history, and some of the darkest night skies in the state.

Q: What is there to do besides wine tasting? A: Plenty. Patagonia Lake State Park (boating, swimming, fishing), Patagonia-Sonoita Creek Preserve (world-class birding), Kartchner Caverns State Park, Coronado National Memorial, hiking and horseback riding in the Mustang and Canelo Hills, and stargazing from your patio.

Q: When is the best time to visit? A: Spring (March–May) and fall (September–November) offer the most comfortable weather. Summer monsoon storms (July–August) bring dramatic afternoon skies. Winters are crisp but mild during the day.

Q: Do I need a car in Elgin/Sonoita? A: Yes, absolutely. The area is rural with limited services and no rideshare coverage in many spots. A vehicle is essential, especially for vineyard hopping. Please drink responsibly and consider hiring a local wine-tour driver.

Q: Are restaurants and groceries nearby? A: Dining and shopping are limited compared to Tucson. There are a handful of charming local restaurants and tasting rooms, plus a small market. Most guests stock up on groceries in Tucson, Sierra Vista, or Patagonia before arriving.

Q: Where is Sahuarita and how does it compare to Tucson? A: Sahuarita is a master-planned community about 20–25 minutes south of Tucson. It offers a quieter, suburban feel while still putting you close to all of Tucson's attractions plus several unique sights of its own.

Q: What are the must-see attractions near Sahuarita? A: The Titan Missile Museum (the only preserved Titan II ICBM site open to the public), Madera Canyon (renowned birding and hiking with hummingbirds and Mt. Wrightson trails), the Green Valley Pecan Company store, Mission San Xavier del Bac, and the artist village of Tubac just a short drive south.

Q: Is Sahuarita good for outdoor lovers? A: Yes. You're within easy reach of Madera Canyon and the Santa Rita Mountains for hiking, plus Sahuarita Lake, Anamax Park, and several golf courses including Quail Creek.

Q: How far is Sahuarita from the airport and downtown Tucson? A: About 25 minutes to Tucson International Airport (TUS) and 30–35 minutes to downtown Tucson — close enough for day trips into the city.

Q: Is Sahuarita a good base for visiting Mexico? A: Yes. The Nogales, Arizona border crossing is about 45 minutes south, making day trips to Nogales, Mexico convenient for travelers with proper documentation (passport required).

Q: Where is Pinetop/Lakeside? A: Pinetop-Lakeside is a mountain town in Arizona's White Mountains, about 3 hours northeast of Phoenix and 4 hours north of Tucson, sitting at roughly 7,000 feet elevation. It's a beloved escape for cooler temperatures, tall pines, and four-season recreation.

Q: What is the weather like? A: Cool and pleasant in summer (60s–80s°F) — a perfect break from desert heat. Fall brings crisp days and colorful aspens. Winters are snowy and great for skiing. Spring is mild and breezy.

Q: What is there to do in summer and fall? A: Trout fishing at Rainbow Lake, Woodland Lake, and Show Low Lake; hiking and biking on the 200+ miles of the White Mountain Trail System; horseback riding; ATV and side-by-side trails; and wildlife viewing (elk and deer are common).

Q: What about winter? A: Sunrise Park Resort is about 45 minutes away with downhill skiing, snowboarding, and tubing. Cross-country skiing and snowshoeing are popular right around town. Expect snow on the ground from December through March.

Q: Where do I fly into? A: Most guests fly into Phoenix Sky Harbor (PHX) and drive about 3 hours up Highway 60. Show Low Regional Airport is closer but has limited service.

Q: Do I need a 4WD or special vehicle? A: A regular car is fine most of the year, but during winter snowstorms an AWD/4WD vehicle with proper tires is strongly recommended. Always check road conditions before driving up.

Q: Are restaurants, groceries, and shopping nearby? A: Yes. Pinetop and the neighboring town of Show Low have a good selection of restaurants, grocery stores (Safeway, Walmart, Bashas'), coffee shops, and outdoor outfitters.

Q: Where is your Fort Smith property and what's the city like? A: Fort Smith is Arkansas's second-largest city, located on the Arkansas–Oklahoma border along the Arkansas River. It blends frontier history, riverfront walks, and easy access to the Ozark and Ouachita mountain regions.

Q: What are the top attractions in Fort Smith? A: The U.S. Marshals Museum, Fort Smith National Historic Site (home of "Hanging Judge" Isaac Parker's courtroom and the original gallows), Miss Laura's Visitor Center (a former bordello turned welcome center), the Fort Smith Trolley Museum, and the Belle Grove Historic District.

Q: What outdoor activities are nearby? A: The Janet Huckabee Arkansas River Valley Nature Center, Lake Fort Smith State Park (hiking, swimming, paddling), and short drives to the Ozark National Forest, Mount Magazine (the highest point in Arkansas), and the scenic Talimena National Scenic Byway.

Q: How do I get to Fort Smith? A: Fort Smith Regional Airport (FSM) is just minutes from downtown with daily flights to Dallas and Charlotte. Many guests also fly into Northwest Arkansas Regional (XNA, about 1.5 hours north) for more flight options, or drive in via I-40.

Q: What's the best time of year to visit? A: Spring (April–May) and fall (September–November) are ideal — mild temperatures and beautiful scenery. Summers are hot and humid; winters are usually mild with occasional cold snaps.

Q: Is Fort Smith a good base for day trips? A: Yes. You're about an hour from Fayetteville, Bentonville (Crystal Bridges Museum of American Art and Walmart Museum), and Eureka Springs is about 2 hours northeast. The Talimena Scenic Drive into Oklahoma is also a favorite day trip.

Q: Where should I eat? A: Fort Smith has a growing food scene — classic Southern barbecue, Tex-Mex, riverfront dining, and a thriving downtown brewery and coffee scene. Specific recommendations are included in your in-home digital guidebook.